Refund Policy

At Aakila Masala Foods, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes things don’t go as planned. If you’re not entirely happy with your order, we’re here to help.

Refund Eligibility

To be eligible for a refund, please ensure that:

  • The item was purchased in the last 5 days.
  • The item is in its original condition, unused, and not damaged.
  • You have the receipt or proof of purchase.
Process for Initiating a Refund
 
  1. Contact Us: To initiate a refund, please contact us at [Your Contact Information]. Provide your order number and the reason for requesting a refund.
  2. Return the Item: You will receive instructions on how to return your item. Shipping costs for returning the item are the responsibility of the customer.
  3. Refund Processing: Upon receiving your return and inspecting the condition of the item, we will process your refund. The refund will be credited back to your original method of payment within 5 days.
 
Questions
 
Contact us at aakilamasalafoods@gmail.com should you have any queries.
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